RECRD · Support

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Support for RECRD: Calisthenics PR Tracker

Restore Premium

1. Open RECRD and go to Settings.
2. Open the Premium section or paywall.
3. Select Restore Purchases.
4. Make sure the iPhone is signed in to the Apple Account that purchased the subscription.

Restoring Premium does not restore workout records because RECRD keeps those records locally on the device.

Manage or cancel a subscription

RECRD subscriptions are billed and managed by Apple. On iPhone, open Settings → your name → Subscriptions → RECRD to view, change, or cancel the subscription. Deleting RECRD does not cancel a subscription.

Move or protect workout records

1. In RECRD, open Settings → Backup & recovery.
2. Select Prepare RECRD Backup.
3. Select Share RECRD Backup and save the JSON file somewhere you control.
4. On another installation, select Import RECRD Backup and choose that file.

Export a backup before deleting the app or changing devices. Restore Purchases restores Premium access only.

Troubleshooting

• No countdown sound: open RECRD Settings and confirm Sound Cues is enabled. Raise media volume and disconnect unintended Bluetooth audio devices.
• Premium did not unlock: confirm internet access, wait a moment, then use Restore Purchases.
• A result is missing: check the selected test on Performance and confirm the result was saved before closing the active test.
• Trial reminder did not appear: confirm notifications are allowed for RECRD in iOS Settings. Trial reminders are local notifications and are available only for an eligible active trial.
• The app cannot save: free device storage, reopen RECRD, and try again. Avoid deleting the app until you have exported a backup.

Privacy and analytics choices

Workout records stay on your device. Anonymous usage analytics is on by default and can be turned off at any time in Settings → Privacy. Read the RECRD Privacy Policy for complete details.